Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

Why Is It Important to Inspect Your Property?

Following a water damage event of any size, it is crucial to have your property inspected by certified water mitigation experts. This is the first thing our crew does upon arrival. This step is crucial in order to prevent any moisture from going unnoticed. Moisture that isn't mitigated quickly can cause major damage to your property, such as a mold infestation. 

If you have noticed signs of a water loss on your property, don't hesitate and give our SERVPRO team a call! Our crew will quickly respond and will immediately begin inspecting your property and creating a detailed damage assessment as soon as we arrive at your property.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction